S. Reynolds & Associates, Inc. is conducting a search for a major employer and market leader specializing in the building and contracting services industry across America, located in the Daytona Beach, FL area. I am seeking a Director with solid experience leading lean improvements and who can drive a lean culture, develop their program, implement training and best practices. This is a full time position including a competitive compensation and benefits package. Relocation is available.
This is a $1B division with 10,000+ employees and 300 locations providing North America's building industry with a resource for all of its product and installation needs.
Overview
This position requires an individual with strong process improvement and problem solving abilities, who can effectively manage and execute improvement projects in an office, as well as field environment. The selected candidate will be responsible for identifying improvement opportunities across all areas of the business and then fulfill the lead role in the execution required to convert those opportunities into operationally and financially attractive results. Potential areas for improvement include, but are not limited to, processes in the accounting, finance, information systems, marketing, order entry, customer service, scheduling, manufacturing, procurement, and installation functions. Although this position is based at headquarters in Daytona Beach, Florida, this position will require significant interaction with field personnel in branch offices spread across the nation.
Essential Duties and Responsibilities
• Develops, leads, and manages Process Improvement and Lean efforts. The Process Improvement Manager (PI Manager) will be the primary resource for leading continuous improvement within the company through the use of Lean and Six Sigma methodologies. This person will ensure the development of a robust strategy and plan to drive waste out of key business processes enterprise-wide. As such, this person will provide oversight and guidance for all process improvement and Lean initiatives within the organization and champion the company’s continuous improvement activities. As part of this role, the PI Manager will need to i) maintain awareness of the evolving strategic direction of the business, ii) continually scan the external environment for new and emerging methodologies and technologies, and iii) facilitate the development, assessment and implementation of key (business) performance measures (KPIs).
• Works with branch and corporate functional leadership to identify, prioritize, and execute process improvements. The PI Manager will partner with corporate, administrative, and operations leadership to plan, facilitate, lead, and implement effective and sustainable improvement to a wide variety of business processes. This includes assisting functional leadership in identifying key metrics and validating savings related to such improvements. The PI Manager will need to study existing operations, challenge existing practices, and think creatively to identify opportunities and then effectively prioritize those opportunities consistent with the KPIs.
• Plans, facilitates, and manages team-based improvement activities, workshops, and projects. This includes such things as Value Stream Mapping, Kaizen, Six Sigma as well as other types of projects. The PI Manager will effectively evaluate each project and guide the planning of each activity. This includes defining the scope, quantifying the objectives, and selecting the appropriate team members for each project or Kaizen Workshop, as well as coordinating the necessary resources and logistics for each event/project. The PI Manager will also be responsible for follow-up and monitoring of the results for each event/project to ensure the improvements and changes are properly implemented and sustained.
• Provides on-site expertise in all areas of Continuous Improvement, LEAN, Value Stream Mapping, Quality, and other appropriate methodologies. The PI Manager is responsible for developing and delivering practical, relevant training as required to support TPI activities and ensuring that employees are appropriately educated throughout the business.
• Works with the Leadership Team to ensure that the organization is structured and has the talent, resources, and organizational capability (readiness) for a lean transformation. The PI Manager will work under the direction of the EVP to lead, measure, and report progress on an ongoing basis to assure standardization of CI methodologies throughout the organization. This includes periodically providing feedback to leadership and HR on talent needs and organizational capability (people and process) needed to achieve higher and higher levels of continuous improvement.
• Helps develop branch or division level Continuous Improvement Leaders. This includes evaluation of branch and division level personnel and identification of opportunities for continued improvement of the efficiency and effectiveness of these groups. The PI Manager should act as a mentor and provide individuals with professional and personal growth opportunities. This may require partnering with the business leadership for the selection, hiring, staffing, and retention of talent within the company’s Continuous Improvement organization.
• Exhibits model behavior and positively influences all levels of management. The PI Manager is a role model for a positive, high energy process improvement attitude that is consistent with the creation of a culture of continuous improvement.
• May act as the primary contact for the third party consulting relationships. Should outside consultants be required on a limited or extensive basis relative to a CI Project(s), this person may be called upon to act as the lead contact and internal project manager for said engagements.
• May act as the lead project manager for large scale projects or system implementations. Should the business improvement priorities require new information technology or systems deployment, this person may be tasked to fulfill the lead or project manager role for these efforts.
• Works with corporate functional management to establish the budgetary requirements for the Continuous Improvement function. Provides input to the budgeting process, performs analysis, and recommends how to maximize return on investments.
• Communicates the status of PI efforts to the Leadership Team. Provides documentation of results and benefits achieved. Works with the appropriate functional parties to ensure that process changes and improvement results are effectively communicated to the relevant and effected portions of the enterprise.
• Other duties may be assigned as required to support the business needs.
Supervisory Responsibilities
• Initially, this position does not require the direct supervision of any employees. The PI Manager is expected to lead employees on projects and teams, as appropriate, and must be able to effectively influence those over whom there is no direct authority, in order to create buy-in and deliver results. As this position is developed, the scope may be expanded to include the supervision of a limited number of employees.
Desired Personal & Professional Attributes:
• Determination and persistence in the face of organizational or individual resistance, resource limitations, competing priorities, or other constraints.
• The ability to accomplish business objectives in a culture that values high-performance teams as critical to the achievement of business results. Demonstrated excellence without arrogance.
• Proactive, courageous, and a willingness to seize the initiative and encourage the taking of reasonable risks while effectively facilitating in a team environment.
• The ability to execute with decisiveness, determination, speed, and confidence while requiring little to no follow up or supervision.
• The ability to lead by example and effectively coach and mentor while demanding, and receiving, exceptional commitment and outstanding results.
POSITION REQUIREMENTS
• 5-to-10 years of relevant work experience with at least three (3) years spent in roles driving continuous improvement.
• Must have experience designing, deploying, and managing a transformational program including managing policy deployment across a large, matrixed organization.
• The successful candidate will be able to guide and teach others in the CI toolset including: Value Stream Mapping, Process Mapping, Global Production System, Just-In-Time, One-Piece-Flow, 5S, Visual Management, TPM, Kaizen, Six Sigma basics, and Structured Problem Solving.
• The successful candidate will have strong financial acumen and possess a good understanding of financial measurements typically used to measure the success of Lean initiatives as well as general business performance.
• Excellent interpersonal and communication skills. The ability to easily work up, down, and across the organization, to communicate effectively with all levels of colleagues, and to solicit and accept constructive input from others.
• Excellent organizational/project management skills.
• The ability to travel up to 50% of the time.
• Undergraduate degree in business, technology, or engineering.
PREFERRED EXPERIENCE
• Master’s degree in a business or technical field preferred.
• Some demonstrated experience in accounting or financial processes.
Please submit your resume to: sjoakman@gmail.com
